Travel with ease

When you choose to stay with us, we welcome you with a firm commitment that your health and wellbeing is our utmost priority.      

                       

We have always had a robust and comprehensive sanitation program, and this strong foundation allows us to adapt quickly to evolving advice from the World Health Organization and our local health officials. We will continue to monitor their guidelines and adjust our measures, with greater visibility to you, our guest.
 
These include:
 
Training
All of our team are required to complete specific COVID 19 Training and re-certification of health and safety protocols prior to returning to work so they can execute their roles with confidence.
 
Hygiene
We have introduced an overhaul of our already-stringent hygiene and sanitation measures, from increased frequency of cleaning to new cleaning and hygiene standards.
 
Physical Distancing
We have developed tools to enhance our guest experience without social contact. The majority of traditional publications have been removed from guest rooms and information is available through new digital platforms, such as QR Codes, TV messages, Apps, and our new website.
Our hotel ensures high levels of personal space and privacy. We will continue to maximize the use of our space, to ensure you can relax at a safe distance.
 
Health
The hotel has the necessary equipment in place for discreet and private temperature checking, from thermal cameras to digital infra-red thermometers.
 
Cancellation Policy
We want you to have confidence and peace of mind in the event your travel plans change. We have therefore updated our cancellation policy to offer maximum flexibility. In the event that there is a COVID-19 related travel ban, health or quarantine restriction at your point of departure or at the hotel destination that restricts you from traveling to the hotel destination, the hotel will provide a full refund for a pre-paid reservation and/or waive all applicable penalties. In the event that you are in-residence at the hotel and unable to depart the hotel destination on schedule due to a COVID-19 travel ban, health or quarantine restriction, the hotel will extend your stay based on a discretionary reduced rate off Best Available Rate. For more information, please contact us.
 
Our commitment to you
The Glamore Milano Duomo collaborate with Italian experts to achieve the highest standards and deliver the very best experience to you, our guest.
 
If you would like to know more about our hygiene levels and safety measures, we would be happy to answer any specific questions you may have.

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